Privacy Policy

- Shelf Quest Match & Clear

Last updated in September 10th 2024

1. Introduction

We are dedicated to creating and developing mobile games. This Privacy Policy is designed to inform you about our data handling practices both online and offline, including the types of information we gather, how we intend to utilize, process, store, protect, disclose, and share that information, and how you can opt out or correct your information.

This Privacy Policy is applicable to all our websites, mobile applications and any other online or offline services provided by this game. It also covers our marketing and advertising efforts across all platforms and other services we may offer periodically. Collectively, we refer to our games, websites, and other services as our “Services” in this Privacy Policy.

By downloading our mobile applications, accessing or playing our games, or interacting with our websites or other Services, you consent to us collecting information about you according to the nature of the information and transaction within the current technical possibilities. You agree that your personal information may be used in a limited manner by us and/or through us as specified in this Privacy Policy. If you have any reservations about providing data to us or its usage as described in this Privacy Policy, you should refrain from using our games or other Services.

Information related to an identified or identifiable natural person constitutes personal data. Processing personal data includes all types of transactions performed on the data such as obtaining, recording, storing, preserving, altering, re-arranging, disclosing, transferring, acquiring, making accessible, aligning, and preventing access.

Please be aware that us is not responsible for the actions of Platforms (defined below), the content of their sites, the use of information you provide to them, or any services they may offer.

us reserves the right to modify this Privacy Policy, and your continued use of the Services will signify your acceptance of the changes.

2. How We Collect Your Personal Data

We may collect personal data automatically whenever you download or use our Services on your device, send us feedback, convey information or support requests directly to us, or through Platforms such as Facebook, Apple App Store, and Google Play App Store (collectively referred to as “Platforms”). We also collect data from business partners or other third-party companies who have obtained your consent or have a legal right to share such data with us. This may include attributes about you and your interests, as well as other games and services you use,. We will use your personal data as described in this Privacy Policy.

2.1. Personal data collected directly from you while using Services:

By downloading, accessing, or playing our games or using our other Services, you consent to the collection of your personal data by us. When you use Services via Platforms, we may collect certain personal data from you and/or your device. This data includes your device operating system, version, model, Identifier For Advertising (IDFA for iOS devices and GAID for Android devices), advertising ID, OS version, device name and your location based on your IP address. This data is used to provide our games and Services to you, improve our services, and make suggestions based on your interests and preferences. We may also use it for other purposes outlined in this Privacy Policy.

We will collect device-level identifiers and other information associated with those identifiers, including the type of device(s) you are using, IP address, device identifiers, ad identifiers, a us-player ID, and the country or region you are playing in. We will also collect data on how you play our games and interact with our websites, such as level start, level end, session start, booster use, spending, rewards, progress through the games, session time and duration, number of attempts at each level, and other game related data may also be collected.

Providing and optimizing our Services

We use your personal data to provide our websites, advertising, and other Services to you and to optimize them to ensure the best experience for you and all our players. This includes analyzing aggregated data to ensure our websites function properly on all devices and are enjoyable for all players.

Analytics and Research

We use analytics tools, including third-party tools, to collect information about how you play our games or use our Services. These tools may use cookies or other tracking technologies. We may use your data for research, surveys, or to engage directly with you, such as by sending communications (including emails).

Cheating, Crime, and Fraud Prevention

We may use personal data to prevent cheating, crime, or fraud. We may also pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention.

Legal Uses

We may use your data as required or permitted by applicable law.

2.2. Personal Data Collected from Third Parties

Most of the information we collect comes directly from you when you play our games or interact with our websites, advertising, or other Services. However, we also collect information from third-party companies when you allow them access to your personal data (e.g., downloading our mobile applications through Platforms).

3. Purposes for Processing Your Personal Data

We collect and use your personal data for the following purposes:

4. The Legal Grounds of Processing Your Personal Data

The legal grounds for processing your personal data include:

Where processing is based on explicit consent, you have the right to withdraw your consent at any time.

Our statutory interest in processing your device and usage data is to provide better service, make suggestions, improve services, update our Services, and facilitate the use of Services related to your interests and preferences within the framework of legal legislation.

We undertakes to keep your data and any confidential information strictly private and confidential, taking all necessary measures to prevent unauthorized access or disclosure. If data security measures fail due to system attacks, us shall not be responsible for any resulting damages.

5. The Transfer of Your Personal Data

If a public institution is authorized to request personal data by law, your personal data can be transferred to such institutions in accordance with applicable data protection legislation. Requests from judicial authorities will also be fulfilled as required by law.

Your personal data may be transferred to our business partners and service providers only if necessary to provide Services to you. Service Providers (data processors) include companies providing IT and related services, information and services you request, customer service activities, analytics and search engine activities, and supporting activities related to our Services. We have contracts with service providers prohibiting them from using or sharing personal data except as necessary to perform contracted services or comply with legal requirements.

We may access, preserve, and disclose your personal data if required or appropriate (e.g., by law):

Server logs may be reviewed for security purposes, such as detecting unauthorized activity. In such cases, server log data containing IP addresses may be shared with law enforcement for investigation.

6. International Transfer

All personal data collected by us may be stored anywhere in the world, including Brazil, the United States, the European Union, in the cloud, on our servers, and on the servers of our affiliates or service providers. We take reasonable steps to ensure that data transferred internationally is treated securely, lawfully, and as described here. Note that privacy laws vary by jurisdiction, so the laws applicable to where your information is transferred may differ from those in your location.

By providing information to us, you consent to the storage of your personal data in these locations.

If you are using our Services from the European Union or other regions with data protection laws, you agree to the transfer of your information to Brazil and the United States and to global data processing.

7. Marketing

We and our third-party partners may utilize the personal data collected about you to send marketing communications regarding our mobile applications and related Services tailored to your interests. For instance, we may serve ads within our Services or place ads on third-party websites and apps.

Information Used for Marketing

We use information about you to ensure that the marketing content you see from us is relevant to your interests. This includes utilizing information we may have about you, such as:

Marketing Partners

When we market our games through media published by other companies, we collaborate with various third-party marketing partners who assist us on our behalf. We may share data collected about you with these third parties for marketing purposes.

Our marketing partners may help us serve ads to you by combining this information with data they have collected about you elsewhere. They gather this information when you use their services or the websites and services of third parties. They use this information to make assumptions about the types of advertising you might prefer.

This Privacy Policy does cover the data collection practices of our marketing partners. We recommend reviewing the privacy policies of our partners listed below for more information.

8. Ad Identifiers, Software Development Kits, and Similar Technologies

To provide our games, websites, and interest-based advertising, we use ad identifiers, software development kits, and similar technologies. This section describes our use of these technologies.

Ad identifiers and similar technologies are utilized by us to deliver our Services to you and collect data from your device. These technologies allow us and our third-party advertising partners to:

Work of Ad Identifiers and Similar Technologies

Ad identifiers are non-permanent, non-personal identifiers like the Android advertising ID and/or Apple's ID for advertising, uniquely associated with your device. Similar technologies include tracking pixels within ads. These technologies enable companies (including marketers and advertisers) to recognize your device when you use websites and applications.

Options to Opt-out from Interest-based Advertising

9. Your Rights Regarding the Protection of Your Personal Data

You have certain rights concerning your personal data and how we handle it. You can exercise these rights at any time by contacting us via any of the methods set out in the Contact Us section below.

These rights include:

If you believe we have misused your data or violated data protection regulations, you may file a complaint with a Data Protection Authority, such as the Authority of your place of residence.

Submit all claims, deletion requests, and questions regarding your rights to Roksblac4@gmail.com. Your requests will be answered as soon as possible and within thirty days at the latest.

10. Children’s Privacy

This game is not intended for children under 18, and we do not knowingly collect or solicit personal data from anyone under 18 or direct interest-based advertising to such individuals.

You must be over 18 to play our games and use our Services. We do not knowingly collect personal data from anyone under 18. If the Services are used by someone under 18 against this Privacy Policy, we may collect personal data from them. If you believe we might have information from or about a child under 18, please contact us.

11. Legal Bases (for European Economic Area users)

If you are in the European Economic Area (EEA), we collect and process personal data about you only where we have legal bases for doing so under applicable EU laws. The legal bases we rely upon include:

This Privacy Policy explains how you can opt-out of certain types of processing we undertake. If processing is based on your consent, you can withdraw that consent at any time as described in this Privacy Policy. However, if you play our game, we will still collect some personal data about you and process it as described in this Privacy Policy. If you do not wish us to collect any personal data about you, you should cease playing our games and stop using our Services.

12. Data Retention

We retain personal information collected as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business interests, enforce agreements, and comply with applicable laws.

If you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as complying with legal obligations, resolving disputes, and enforcing agreements.

13. Security

The personal data you provide to us is stored on servers located in secured facilities and protected by protocols and procedures designed to ensure industry-standard security, such as firewalls and data encryption. However, no server, computer, communications network, system, or data transmission over the internet can be 100% secure. While we strive to protect your personal data, we cannot ensure or warrant the security of any personal data you transmit to us or through the Services.

By using the Services or providing personal data to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues related to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you.

14. Changes to Our Privacy Policy and Practices

Revision to the Privacy Policy

We may revise this Privacy Policy at our sole discretion, so review it periodically. If you continue to visit this Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.

Posting of Revised Privacy Policy

If there are any material changes to this Privacy Policy, we will post adjustments to the Privacy Policy on this web page, and the revised version will be effective immediately when it is posted (or upon notice as applicable). If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information

Additionally, before we use personal information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt-out. When consent of the individual for the processing of personal information is otherwise required by law or contract, we will endeavor to comply with the law or contract.

15. Contact Info of Data Controller

If you have any questions about the privacy practices or this Privacy Policy, please contact our data protection officer by email at Roksblac4@gmail.com.